Import Auto Technicians' Warranty
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Parts and Labor are guaranteed 18 months or 18,000 miles, whichever comes first.
WARRANTY SERVICE MYTHS
Here are a few facts you need to know about your factory warranty service:
1. While your vehicle is under warranty, your dealer may not repair all problems, especially these unknown to you. They generally repair only those problems that YOU bring to their attention. It takes a superior dealer with tangible proof of commitment to customer service to repair all problems under warranty, whether or not detected and reported by owner.
2. It is not necessary to have your vehicle serviced by your dealer to keep the warranty in effect. Any reputable service and repair facility can provide the required preventive maintenance service, and stamp your service record book to keep your warranty in effect. You can choose a facility that is more conveniently located, provides more personal service, and can service your vehicle when you want it done.
3. Some vehicle owners believe that only factory-authorized dealers can repair their brand of vehicle. This is not the case. Many independent (non-dealer) auto service/repair facilities such as Import Auto Technicians, Inc. can provide full-service repair and maintenance work on most vehicle makes and models. Once an independent facility makes the investment in factory-level diagnostic and test equipment and trains technicians to make full use of these tools, they can diagnose and repair most any vehicle and problem.
4. Most people are under the misconception that buying a used vehicle which has been maintained by a dealer under warranty equates to a problem-free vehicle, especially after the warranty has expired. This may not necessarily be the case. Many dealers repair or correct only those problems that have been reported by the owner, and other problems may go unaddressed, and surface after the vehicle changes hands.
Here are a few facts you need to know about your factory warranty service:
1. While your vehicle is under warranty, your dealer may not repair all problems, especially these unknown to you. They generally repair only those problems that YOU bring to their attention. It takes a superior dealer with tangible proof of commitment to customer service to repair all problems under warranty, whether or not detected and reported by owner.
2. It is not necessary to have your vehicle serviced by your dealer to keep the warranty in effect. Any reputable service and repair facility can provide the required preventive maintenance service, and stamp your service record book to keep your warranty in effect. You can choose a facility that is more conveniently located, provides more personal service, and can service your vehicle when you want it done.
3. Some vehicle owners believe that only factory-authorized dealers can repair their brand of vehicle. This is not the case. Many independent (non-dealer) auto service/repair facilities such as Import Auto Technicians, Inc. can provide full-service repair and maintenance work on most vehicle makes and models. Once an independent facility makes the investment in factory-level diagnostic and test equipment and trains technicians to make full use of these tools, they can diagnose and repair most any vehicle and problem.
4. Most people are under the misconception that buying a used vehicle which has been maintained by a dealer under warranty equates to a problem-free vehicle, especially after the warranty has expired. This may not necessarily be the case. Many dealers repair or correct only those problems that have been reported by the owner, and other problems may go unaddressed, and surface after the vehicle changes hands.